We’ve put together answers to the most common issues bettors have when using the Betchan betting site. We hope our FAQ will help you solve your problem. If you still have any questions, you can contact our support team.
Is it safe to play at BetChan Casino?
Yes, it is a safe establishment owned by N1 Interactive Ltd, which is licensed in Malta. All legal information can be found at the bottom of the homepage.
Does the casino have any bonuses?
Yes, there is a generous 11% cashback bonus, as well as slots tournaments and races and a welcome sign-up bonus on your first 4 deposits.
Can I play this casino on my mobile?
Yes, all casino features are available in the mobile version.
What if I didn’t get the bonus I applied for?
First of all, you need to make sure that you have entered the bonus code before you make a deposit. If you did, you should contact our customer support team via live chat or [email protected]
Can I use the bonus to play for real money?
Yes, all your winnings on the site are real. Once you meet the wagering requirement, you can choose a withdrawal method with higher withdrawal limits and receive your prize in cash.
Do I need a BetChan casino bonus code to get Cashback?
No, you can get cashback without any codes or conditions. Just enter your account on Wednesday.
Does BetChan have bonuses for mobile players?
Yes, mobile players can enjoy the same bonuses and promotions as PC players.
Can I download the BetChan app to my smartphone?
No, downloading files is a thing of the past. The casino works seamlessly in your mobile browser.
Can I withdraw my winnings using the mobile app?
Yes, mobile users have access to dozens of withdrawal methods.
What withdrawal methods are available
Betchan Casino promises a 24-hour processing time for withdrawal requests. Withdrawals are available via:
Cards: Visa, Mastercard, Maestro: Minimum 20 EUR, maximum 4000 EUR. Processing time 1-3 Banking days and no processing fees Trustly: Instant, minimum 20 EUR, maximum 4000 EUR. Others: Skrill, Neteller, Ecopayz: Instant, min 20 EUR, max 4000 EUR. Wire transfer: 1-5 days, min 250 €, max 4000 €.
How do I make a deposit?
There are various payment options, but not all channels may be available in your country.
Cards: Visa, Maestro, MasterCard: minimum 20 euros, maximum 4000 euros. Trustly: minimum 20 EUR, maximum 4000 EUR. Others: Skrill, Neteller, Rapid, Paysafe card, Ecopayz, Sofort bank transfer: Min 20 EUR, max 4000 EUR. Neosurf, Interac: Minimum €10, maximum €4000.